Customer Service Officer - Mackay, QLD

The Role

We're on the lookout for a friendly and proactive Sales Representative to join our high-performing team based at our Paget branch within Mackay QLD!

Interacting each day with both internal and external customers, you will be interpreting customer requirements and making sure they get what they need!

What we are looking for is a 'customer centric mentality', a good attitude and a willingness to go the extra mile for those you serve every day.

This is a permanent, full-time opportunity and will be based entirely in person.

Responsibilities

• Resolve customer queries either face-to-face or via phone and email
• Providing product demonstrations within our showroom
• Ensuring service is provided in a timely and high-quality manner
• Make sure both admin and your workplace is tidy and organised.

Our Ideal Candidate will have

• Previous customer service experience (ideally within lifting, rigging, safety and/or industrial sales)
• A collaborative team-first attitude
• Clear and friendly communication manner - both verbal and written
• Curiosity and a willingness to learn

At Bullivants, for over 120 years, our purpose is to make lifting safe and efficient by partnering with our customers to deliver a range of lifting and heavy rigging products coupled with service and reliability maintenance. As part of Wesfarmers (under the Industrial & Safety division), we can tap into and leverage industry leading service and solutions.

Our pillars built around ONE TEAM, INNOVATION, and SAFETY form our unique proposition that guides our culture and ways of working to ensure that our team can always perform at their best. With a national footprint, we are proud to be able to offer career development opportunities for all team members.

Next Steps

If you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates as we receive them.

As part of our recruitment process and commitment to safety, you may be required to undertake background checks (which may include a police check, a pre-employment medical assessment; and/or drug & alcohol testing) as part of your application process.

Bullivants also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTI+ community and people with disabilities.

Bullivants does not accept unsolicited applications. All applications should be made directly through the Bullivants Careers website.