BUSINESS ENGAGEMENT MANAGER

Personnel Area: Organisational Services

Branch: Information Services

Salary Range: The position attracts a competitive remuneration and benefits package dependent on the skills and experience of the successful candidate.

Work type: Professional Services Employee (PSE) Contract

Duration: up to 3 years

Our Business

Brisbane City Council is one of the largest local governments in the Asia-Pacific region and one of the biggest employers in Queensland. We have more than 300 job types across a broad range of service areas, with roles that serve our community. We employ an inclusive and diverse workforce, with great benefits and flexible work options. A job with us offers skill development, career mobility and access to benefits that matter. 

Organisational Services supports, equips and helps guide Council to deliver the Brisbane Vision through centralised corporate services and a customer-focused approach.

Our Branch

Information Services Branch (ISB) is responsible for Council's information and communications technology (ICT) strategy, information management and service delivery. Our branch leads the ICT strategy that supports business objectives of Council to improve business functions and deliver benefits to the community.

The ICT Business Engagement and Training team in Information Services branch (ISB) is focused on digital advocacy, enhancing and strengthening strategic partnerships within ISB and with all Council divisions to better leverage the power of digital.

The Role

As the primary point of contact between Council businesses and ISB (Information Services Branch), the Business Engagement Manager plays a pivotal role in fostering strong and value-driven relationships. This role drives the identification and anticipation of business capabilities that drive ICT demand. As a "trusted advisor" to Divisional business leads, the Business Engagement Manager provides expertise, strategic guidance, and proactively identifies opportunities to leverage ICT capabilities and enterprise platforms to meet business objectives. 

This role is vital in ensuring that technology investments are optimised to meet organisational objectives and drive business success.

You

To achieve success in this role, you will have:

• Leadership: Strong leadership capabilities and ability to work collaboratively across teams.
• Education: A bachelor’s or master’s degree in Information Technology, Business Administration, or a related field or equivalent work experience.
• ICT Client/Account Management: A proven track record of ICT client/account management at an executive level within a large, complex organisation with the proven ability to build and maintain relationships with key stakeholders to understand their specific needs, and drive the identification of fit for purpose solutions.
• Superior Communication and Relationship Building Skills: Excellent communication skills, able to effectively communicate with both technical and non-technical stakeholders, listen attentively, and build strong rapport.
• Strategic Planning and Business Acumen: Demonstrated ability to listen, understand, and interpret business needs and outcomes. You will possess the skills to translate insights into strategic planning, ensuring that ICT initiatives align with overarching business goals and objectives.
• Well-Developed ICT Experience: Experience and exposure to a variety of technical environments, to enable the gathering of key information and collaborate with technical experts to form solution options and recommendations.
• Knowledge of Current and Emerging Technology Trends: Up-to-date knowledge of current and emerging technology trends and developments and aware of industry advancements, new methodologies, and digital innovations. 

This is a unique role and opportunity, if you have the above skills, are looking for your next challenge, and have a passion for building a better Brisbane then please read on download the position description and apply; this could be your next role.

Benefits of working for Council: CLICK HERE

How to apply: Click on the 'I’m interested' button to complete your online application. Please upload your tailored resume and covering letter (of no more than one page) demonstrating your suitability to the position. 

Working in Council means delivering excellent customer service to the people of Brisbane. 

This role will require a Criminal History Check.

For more information:  Please call John Hefez, Talent Partner on 07 3178 3859.

Application Closing Date: Monday 27^th January 2025 at 11:55pm AEST 

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion.