CUSTOMER ENGAGEMENT TRAINEE

Salary: Up to $45,128 per annum plus super (Remuneration stated is for the full-time positions) 

Work type: Temporary Full-time  

Program Duration: 12 months 

Commencing: June 2025 

Brisbane City Council’s Aboriginal and Torres Strait Islander Traineeship Pathway program is offering a Certificate III in Customer Engagement (Libraries) to help you build a career in libraries and community spaces. 

As part of our Reconciliation Action Plan (RAP), Brisbane City Council is committed to increasing First Nations representation in the workforce and creating culturally safe career pathways. Be part of a workplace that values culture, connection, and growth while building your skills for the future!   

What’s in it for you: 

• You'll work in vibrant library spaces across Brisbane, helping deliver programs for all ages, from children’s Storytime to internet and computer training courses. 
• You will be part of a dynamic and community-focused team. 
• There will be ongoing mentoring and support from mob and a dedicated co-ordinator throughout your traineeship. 
• You will gain the skills to build a long-term career in libraries, community engagement, or beyond. 

 We’re looking for someone:  

• who identifies as Aboriginal and/or Torres Strait Islander  
• who is passionate about libraries, learning, and connecting with community
• reliable, organised, and eager to develop new skills
• committed to completing training modules throughout the year
• able to travel across Brisbane (some locations may not be serviced by public transport). 

How to apply: 

To apply, simply submit your resume-no cover letter required.  

For a yarn about the role, contact Wyndam Lake on 7 3178 3118  

The filling of this position is intended to constitute a special/equal opportunity measure under section 8(1) of the Racial Discrimination Act 1975 (Cth) and s 105 of the Anti-Discrimination Act 1991 (Qld). The position is therefore only open to Aboriginal and/or Torres Strait Islander people.    

 #LI-DNI