SECURITY OPERATIONS CENTRE SUPERVISOR

Personnel Area: City Administration and Governance

Branch: Assurance Services

Salary Range: (Band 6) $108,005 to $119,507 per annum plus superannuation (Remuneration stated is for a full-time position).

Work type: Temporary full-time

Duration: Up to 2 years (with possibility of further extensions)

Location: Brisbane CBD

About Us

Corporate Security identifies and effectively mitigates or manages, at an early stage, any developments that may threaten Council's resilience and its ability to deliver its services to the city of Brisbane. It is a corporate function that oversees and manages the coordination of all functions within Council that are concerned with physical security and safety.

The role of Corporate Security is to protect Council by providing proactive security risk management advice and support to all areas of Council. Our focus is towards community safety and physical security resilience and actively supporting the effective delivery of Council's Vision. 

This is an exciting time to join the Corporate Security team who have recently upgraded the Security Operations Centre to enhance Council’s capability. This enhancement greatly improves Council’s ability to monitor and respond to security threats, helping to keep the public safe and our assets secure. By incorporating the latest technologies and efficient processes, the upgraded centre reinforces Council’s commitment to public safety.

About the Role

Take the lead in safeguarding our community as a Security Operations Centre Supervisor. You will oversee our state-of-the-art Security Operations Centre (SOC), supervise a team of 24/7 security operators, and ensure the timely management of incidents. You’ll coordinate with law enforcement and emergency services while ensuring compliance with security protocols.

This role is central in supporting Council’s assets and public spaces, playing a vital part in the delivery of our focus towards community safety and physical security resilience. To succeed in this role, you must thrive in fast-paced, high-pressure environments and demonstrate strong strategic thinking in your decision-making.

About You

The ideal candidate will have:

• strong leadership skills with the ability to set direction, provide support and feedback
• ability to drive continuous improvement in security operations and team performance
• previous success in supervising a security control room or similar operational setting
• experience leading projects for the design and delivery of operational capabilities
• excellent interpersonal, communication, and negotiation skills to collaborate with diverse stakeholders
• a track record of achieving quality outcomes in high-pressure, service-sensitive environments with a focus on customer service.

Possession of or the ability to obtain a Security Advisor Licence is a mandatory requirement for this role.

Benefits of working for Council include:

• free gym and wellness centre
• end of trip facilities
• award winning superannuation fund
• generous leave provisions
• competitive salary. 

Benefits of working for Council: CLICK HERE 

How to apply:  Click on the 'I’m interested' button to complete your online application. Please upload your tailored resume and a one-page cover letter outlining your suitability for the position.

This role may require a Criminal History Check.

For more information: Please contact David Ngo, Talent Partner, on 07 3178 8886 or email david.ngo@brisbane.qld.gov.au

People from diverse backgrounds, including those living with a disability and/or Aboriginal and Torres Strait Islander peoples, who may have questions about the recruitment process or working at Council, are encouraged to reach out to the contact above, who can connect you with a member of Council’s Diversity and Inclusion team.

Application Closing Date: Sunday 6 April 2025 11:55pm AEST.

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion.