INTERNAL ONLY - SENIOR SUPPORT OFFICER

Personnel Area: Brisbane Infrastructure / City Standards

Branch: Commercial Services & Business Improvement 

Salary Range: Band 4 AUD $82,995 - $89,095 per annum + superannuation (Remuneration stated is for the full-time positions)

Work type: Permanent Full-time

Location: Based at the Regional Operations Centre (ROC), Eagle Farm

Our Business

​​​​​​​City Standards provides high quality and value-for-money civil construction, maintenance, and services to Brisbane ratepayers. With over 1700 employees, the work undertaken by the City Standards teams plays a big part in enhancing Brisbane's liveability.

Our Branch

The Commercial Services & Business Improvement (CSBI) Branch's purpose is to drive improvement, agility, and resilience, by providing support to City Standards (CS) and more broadly across Brisbane Infrastructure (BI), making it easier and safer to deliver outcomes for the community.

Commercial Services & Business Improvement consists of five core teams - Safety, Environmental Management, Business Improvement, Contract and Risk Management and Learning and Development.

The Role

Reporting to the General Manager of the CSBI Branch, this role is critical and provides a wide range of high quality, customer focused and efficient administrative, secretarial and support services to assist the effective operations of the work area.

This role supports the General Manager and members of the team to achieve their business objectives as well as engaging with branch stakeholders and customers to ensure the professionalism and excellence of the branch is optimised.

You will provide the General Manager, CSBI with a broad range of proactive administrative and business support expertise and advice including:  

• facilitating and prioritising workflow to and from the General Manager’s Office, including reporting on progress, managing competing priorities and deadlines, and developing and maintaining appropriate administrative support systems 
• maintaining the General Manager’s diary, filing systems, documents, and correspondence, including arranging and coordinating papers for committees, working groups and general meetings. 
• prepare meeting agendas, taking minutes, and creating and evaluating reports 
• as they arrive  
• evaluating and preparing responses to incoming memoranda, phone calls and correspondence and providing additional support to other team members and leaders, particularly during peak work periods. 

To be successful you will have:

• ability to provide a wide range of high quality administrative and business support services
• well-developed communication skills, both written and oral, together with sound interpersonal skills
• high-level organisational and time management skills with the ability to manage complex and competing priorities
• problem solving and analytical skills including the ability to recognise trends in data and opportunities for improvements to systems or processes.
• demonstrated experience supporting senior management 
• experience handling sensitive and confidential information 
• ability to work autonomously with minimal supervision 
• strong attention to detail. 

Benefits of working for Council: CLICK HERE

How to apply:  Click on the 'I’m interested' button to complete your online application. Please upload your tailored resume and covering letter (of no more than one page) demonstrating your suitability to the position.

*Eligibility for internal only roles includes external applicants who identify as Aboriginal and/or Torres Strait Islander and/or as a person living with a disability. Applicants from these groups are required to complete the diversity and inclusion questions on the application form to enable Council to determine eligibility.

This role will require a Criminal History Check and a valid “C” class driver’s licence.

For more information: Please call Lillian Moriarty on 07 3178 7205.

People from diverse backgrounds, including those living with a disability and/or Aboriginal and Torres Strait Islander peoples, who may have questions about the recruitment process or working at Council, are encouraged to reach out to the contact above, who can connect you with a member of Council’s Diversity and Inclusion team.

Application Closing Date: Friday 4 April 2025 at 11:55pm AEST

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion.

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