INTERNAL ONLY - PRODUCT SUPPORT OFFICER

Personnel Area: Brisbane Infrastructure

Branch: Public Space Operations

Salary Range: (Band 3) $76,297.00 - $81,26.00 per annum plus superannuation (Remuneration stated is for the full-time positions) 

Work type: Temporary Full-time 

Duration: Up to January 2026, extension thereafter but not guaranteed. 

Location: Yeerongpilly – South Regional Business Centre and working from home 

Our Branch

Public Space Operations is a service delivery, customer focused and commercially driven business that prides itself on keeping Brisbane’s streets and public spaces clean, green and safe for the enjoyment of residents and visitors alike.​​​​​​​

The Role

Provide a range of administrative support activities to the operational team, including managing quoting processes, ordering specialist arboriculture materials, data entry, collating and producing correspondence and reports. You will also contribute towards identifying service improvement opportunities to enhance the level of efficiency and effectiveness of the operational area.

It is a challenging role that takes you outside the scope of conventional administrative positions as you respond to requests for service, as well as deal with general enquiries from internal and external customers and providers.

You will be highly customer focused and have a talent for providing field-based teams with “behind the scenes” solid administrative support so they can deliver the very best service to our community.

The ideal candidate will have an interest or knowledge of the arboriculture industry and its products as well as strong communication skills in order to work with a variety of stakeholders.

To be successful you will have:

• demonstrated ability to provide high quality administrative and business support
• experience in using desktop applications including MS Office and project software
• well-developed interpersonal and communication skills
• ability to provide leadership to administrative project teams
• ability to manage complex and competing priorities to achieve deadlines and outcomes
• problem solving and the ability to analyse data and recognise trends to identify improvements.

Benefits of working for Council include:

• flexible working hours, and flexible arrangements
• free gym and wellness centre
• award winning superannuation fund
• generous leave provisions
• competitive salary.

Benefits of working for Council: CLICK HERE

How to apply:  Click on the 'I’m interested' button to complete your online application. Please upload your tailored resume and covering letter (of no more than one page) demonstrating your suitability to the position.

*Eligibility for internal only roles includes external applicants who identify as Aboriginal and/or Torres Strait Islander and/or as a person living with a disability. Applicants from these groups are required to complete the diversity and inclusion questions on the application form to enable Council to determine eligibility.

You may be required to undertake a pre-employment medical assessment to assess your ability to perform the genuine occupational requirements of the role.

For more information: Please call Penny Fedin on 07 3178 1155

Application Closing Date: Monday 13 January 2025 at 11:55pm

Please note: The Recruitment Centre will be closed from 21 December 2024 until 12 January 2025.

We will respond to your queries upon return to the office from 13 January 2025.

People from diverse backgrounds, including those living with a disability and/or Aboriginal and Torres Strait Islander peoples, who may have questions about the recruitment process or working at Council, are encouraged to reach out to the contact above, who can connect you with a member of Council’s Diversity and Inclusion team. 

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion.

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