INTERNAL ONLY - OPERATIONS SUPPORT AND BUSINESS MANAGER

Personnel Area: Lifestyle and Community Services

Branch: Compliance and Regulatory Services

Salary Range: Band 8 - $139.957 - $151,454 per annum plus 14% superannuation

(Remuneration stated is for the full-time positions)

Work type: Permanent Full-time

Location: Brisbane Square, Green Square and working from home options

Our Branch

The Compliance and Regulatory Services (CARS) branch supply services which help make Brisbane a fairer and safer place 24/7. Our focus is our Community Value, and we engage with people across the city in a consistent, responsive way, making strong decisions to resolve problems and deliver solutions. CARS is divided into four dynamic work areas, all working together to deliver compliance and provide the highest level of community value to Brisbane residents.

The Role

Reporting to the General Manager, this role leads a team of 8 direct reports that deliver strong outcomes to benefit the entire CARS branch and Council. Encourage authentic connection, to influence, guide and support the Branch Leadership Team, the Civic Cabinet Chair’s office, other Council branches and Ward Offices to deliver consistent strategic and business outcomes across the entire 360-person branch.

Do you exceed expectations as a high performer, in a fast-paced, professional environment, with exceptional interpersonal skills and a strong work ethic.

What will you bring:

• a high standard of organisational leadership and strong administration and communication skills with day-to-day operations and special project delivery
• reactive and proactive decision making under pressure to meet competing deadlines
• managing emerging issues, initiatives and proposals, working to achieve business goals and objectives
• capability to analyse, research and independently assess the strategic and broader business implications of submissions, briefings, reports and policy proposals
• ability to effectively liaise and communicate with senior and executive management, Councillors, project managers and external consultants
• advanced negotiation and problem-solving capabilities to proactively drive forward the performance of the branch in its deliverables
• expert preparation of high-level reports, presentations, briefing notes and media responses.

To be successful you will have:

• experience in providing high quality professional advice to senior management on strategic, business, and operational issues
• strong analytical and research skills to synthesise complex issues and develop recommendations and improvements
• exceptional skills to lead and motivate others to achieve strategic objectives and branch goals
• excellent communication and negotiation abilities to effectively liaise with all levels of stakeholders, with superior discretion
• demonstrated evidence of capabilities in Council’s Leadership Blueprint to deliver performance excellence and a values-based culture.

Benefits of working for Council include:

• flexible working hours, and flexible arrangements
• free gym and wellness centre
• award winning superannuation fund
• generous leave provisions
• competitive salary.

Benefits of working for Council: CLICK HERE

How to apply:  Click on the 'I’m interested' button to complete your online application. Please upload your tailored resume and covering letter (of no more than one page) demonstrating your suitability to the position.

*Eligibility for internal only roles includes external applicants who identify as Aboriginal and/or Torres Strait Islander and/or as a person living with a disability. Applicants from these groups are required to complete the diversity and inclusion questions on the application form to enable Council to determine eligibility.

This role may require a Criminal History Check, and you may be required to undertake a pre-employment medical assessment to assess your ability to perform the genuine occupational requirements of the role.

For more information: Please call Penny Fedin 07 3178 1155

People from diverse backgrounds, including those living with a disability and/or Aboriginal and Torres Strait Islander peoples, who may have questions about the recruitment process or working at Council, are encouraged to reach out to the contact above, who can connect you with a member of Council’s Diversity and Inclusion team.

Application Closing Date: Tuesday 11 March 2025 at 11:55pm

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion.

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