Customer Care Consultant - Trade Store - Regency Park, SA

YOUR OPPORTUNITY

We are looking for a dynamic Customer Care Consultant in our Trade Store to join our team, on an ongoing casual basis, based in Regency Park, SA to provide an exceptional level of service to customers!

Your day-to-day:

• Act as first point of call for all telephone and front counter-based sales enquiries
• Build and cultivate relationships with our customers face to face and over the phone
• Process customer orders as well as credits 
• Problem solving and complaint resolution 
• Reconciliation of daily cash, EFTPOS and cheque transactions for banking
• Participate in store replenishment exercises

 What you'll bring to the team:

• Trade Counter and/or Customer service experience within a hardware store preferred
• Experience with or an understanding of the industrial product market would be highly valued
• A proactive and positive attitude with a highly motivated work ethic
• Great personal presentation, excellent communication skills and ability to multi-task. 
• Experience in providing bold ideas to improve the customer experience

Why Our Team Enjoys Being Part of Blackwoods: To ensure our employees feel valued, supported, and celebrated, we offer a range of benefits, including:

• Team member discount card for Kmart, Bunnings, Target & Officeworks.
• A secure career with a proudly Australian company.
• Attractive permanent salary and incentives.
• A successful Refer-A-Friend program, earning up to $2,000 for each referral!
• Additional Wesfarmers discounts from over 300 corporate partners.

NEXT STEPS

If you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates as we receive them!

As part of our recruitment process and commitment to safety, you may be required to undertake background checks (which may include a police check, a pre-employment medical assessment; and/or drug & alcohol testing) as part of your application process.

Blackwoods promotes diversity and inclusion across our workplace and encourages applications from all backgrounds including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.

If you have any questions or would like support with submitting your application, please get in touch with us via RecruitmentCentre@blackwoods.com.au