Crisis Accommodation CoordinatorHybrid

For over 140 years, Berry Street has adapted to a changing world, and we will continue to adapt to achieve our purpose. We believe children, young people and families should be safe, thriving and hopeful. Our Vision for 2026: Together we will courageously change lives and reimagine service systems. We look forward to working with children, young people, families, carers, staff and partners to achieve this vision together.

• Heidelberg location, Wurundjeri Country
• Full time or Part time (0.8) Permanent role
• $115k pa + superannuation and salary packaging.

The Opportunity

The Crisis Accommodation Coordinator is a unique position and is required to integrate and provide support to Hub Practitioners of any partner agency in The Orange Door which includes practitioners and leaders from Child Protection, Child Wellbeing (Child First), Aboriginal Community Controlled Organisations and Perpetrator services. It holds key relationships with the Practice Leadership group, particularly regarding brokerage, legislative requirements and external agency interfaces. 

This role is responsible for establishing and maintaining relationships with providers of Emergency Accommodation in the North Eastern Melbourne Area (NEMA).  It plays a pivotal role in upholding a feminist framework, trauma informed and child development approach, including family violence risk assessment. Building upon these frameworks, a strong understanding of the local and state-wide Family Violence service sector is essential.

The focus of the Crisis Accommodation Coordinator role is to:

• Hold portfolio of Crisis Accommodation within The Orange Door, (be a key contact to Hub Practitioners and provide consultation on this referral option and coordinate access to emergency accommodation and related support services)
• Hold portfolio of Family Violence Case Management consults and referrals, including CRM requirements
• Act as key TOD contact point for Berry Street SFV Crisis Response Team and Case Management partnership
• Work effectively with key stakeholders to coordinate the pathways for clients in and out of emergency accommodation 
• On behalf of The Orange Door, provide a point of liaison for key crisis response stakeholders including Safe Steps and accommodation providers
• Support Hub Practitioners to identify alternative referral pathways for clients where Crisis Accommodation is not suitable.

About You

• You will hold a minimum Bachelor level qualification in Social Work, recent employment in the family violence sector or equivalency met through the 7 Equivalency Principles in line with Recommendation 209's minimum mandatory qualification requirements. For more information, please follow this link https://www.vic.gov.au/mandatory-minimum-qualifications-specialist-family-violence-practitioners
• Advanced practice experience working with multiple and complex needs associated with intersectional issues in current practice with family violence referrals.
• Demonstrated experience in managing multiple stakeholders needs to achieve outcomes for people experiencing family violence.

Extra Benefits

• $15,900.00 pa (pro rata) Salary Packaging + Additional Salary Packaging for meals/accommodation
• Flexible work arrangements
• 10 weeks paid parental leave + other generous leave conditions!
• Access to the Employee Assistance Program, with access for staff's immediate family
• Extra carers leave! 

How to Apply

Applications including resume and cover letter addressing your suitability for the position to be submitted by Midnight on Tuesday 21st January 2025

Applications will be assessed as soon as they are received.

Queries to Taranjeet Thandi - NEMA Program Manager on 0498 001 141

Please Note; the successful applicant will be subject to comprehensive reference and background checking prior to employment, including a Working with Children Check and National Police Check.

Berry Street is committed to being a child safe, child friendly and child empowering organisation. In everything we do we seek to protect children. We are committed to the cultural safety of Aboriginal and Torres Strait Islander children; children from culturally and/or linguistically diverse backgrounds; children with a disability; children who identify as LGBTIQA+. We aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation, spirituality or religion.

Aboriginal and Torres Strait Islander people; people from culturally and/or linguistically diverse backgrounds and people with a disability are encouraged to apply.