What we offer:

Flexible working options
Access to our fantastic salary packaging options – increase your take home pay by decreasing the amount of tax you pay with $15,899 tax free each year
Meal Entertainment and Holiday Accommodation Card provides you with an additional $2,650 tax free per year
Paid parental leave, including superannuation paid on parental leave
Paid study leave, and financial education assistance up to $6,000
Genuine career development opportunities across Believe Housing Australia and AnglicareSA
Discounted motor vehicles and gym memberships
BUPA and Medibank health cover discounts
Access to our Employee Assistance Program for you, and your family

*Believe Housing/AnglicareSA offers a range of flexible working arrangements that are aimed at meeting your diverse needs and the different operating environments across AnglicareSA. This includes working from home, part-time work, compressed working weeks and flexible working hours. The suitability of different arrangements will depend on your individual needs, the position you are applying for, and team and customer requirements. You are encouraged to discuss your needs during the application process.

Who are we looking for?

The ideal candidate will provide high-quality administrative support to our Housing Team and customers. Essential to this role are strong verbal communication skills, meticulous attention to detail, and a proactive approach to learning and growing with the team.

What can you expect to be doing?

Offer professional administrative support to the Housing Portfolio.
Handle tenancy administration tasks in compliance with regulations and program requirements.
Review and improve current systems for better process efficiency.
Maintain tenant and property files, records, and housing databases.
Provide excellent customer service to both internal and external clients.
Acquire knowledge of Anglicare’s and other agencies' services to better assist customers.
Manage financial tasks including accounts receivable, accounts payable, rent assessments, and debt management.
Prepare reports and spreadsheets for compliance and reporting purposes.
Support the Housing Portfolio with financial administration.
Assist with property management for the Housing Portfolio.
Communicate with internal and external stakeholders to ensure high-quality service delivery.
Help the Housing Portfolio deliver services according to policies and procedures.
Attend tenant meetings and handle resident complaints and grievances promptly.

What do you need to bring?

Certificate III in Business Administration or equivalent experience.
Experience in Community Housing or Private Rental sector (preferred).
Strong administrative skills with experience in record keeping and file management.
Effective time management with the ability to prioritise, organise, and multitask.
Proficient in computer software including databases, MS Office (Word, Excel), and Outlook.
Excellent verbal and written communication skills.

Who is Believe Housing Australia?

Believe Housing Australia is a leading social and affordable housing provider, delivering safe and secure housing, and tenancy services.

Formerly known as AnglicareSA Housing, Believe Housing Australia continues to be a part of the AnglicareSA family and remains a fully owned subsidiary company of AnglicareSA. The organisations still share core values and a strong belief in the vision of justice, respect and fullness of life for all.

Believe Housing Australia is a nationally accredited Tier 1 Community Housing Provider with a strong track record in the provision of social and affordable housing throughout South Australia. The Believe Housing Australia brand was launched in March 2022, however the business has been operating for more than 20 years.

At Believe Housing Australia, we understand that housing is fundamental to people leading a full life. Having a place to call home enables individuals and families to believe in a better future, find their sense of belonging, and become all that they want to be.

Believe. Belong. Become.

How to Apply:

Please click on 'Apply' and submit your application by 9.00am on the 16th of September, 2024 *

*Please note: Interested applicants are encouraged to apply as soon as possible, as interviews and appointments may occur prior to the closing date.

We do not accept applications via email; for more information, please contact: Helena, Recruitment Manager at helena.maniero@anglicaresa.com.au

You can view the Position Description via the vacancy's advert on the AnglicareSA website for further details on the role requirements.

YouBelong@AnglicareSA

At AnglicareSA/Believe Housing Australia, we want everyone to feel that they can be themselves and that they belong. We value diversity and inclusion and the benefits this brings to the people who work with us and the communities we serve. We encourage applications from people with diverse backgrounds and abilities.

Believe Housing Australia is an equal opportunity employer and is committed to providing a work environment free of discrimination and harassment. We encourage all suitably qualified candidates apply.

We are committed to the employment of Aboriginal and Torres Strait Islander peoples. Please contact the person listed above to discuss joining Believe Housing Australia and visit our website for details on our Aboriginal Housing Services.

Administration Support Officer - Believe Housing