Quality and Risk Manager

At Beechworth Health Service, we believe that quality care starts with committed people. We’re on the lookout for an experienced and values-driven Quality & Risk Manager to join our team and lead clinical governance, accreditation, and risk management across our acute, aged care, disability (NDIS), and community programs.

About the Role

Reporting to the Director of Clinical Services, this is a pivotal leadership role ensuring that our health service meets all quality, compliance, and clinical risk obligations. You'll drive continuous improvement, support high-quality consumer outcomes, and champion a culture of safety, accountability, and innovation.

This role is instrumental in preparing for accreditation (NSQHS, Aged Care Standards, NDIS), leading root cause analysis, embedding the Statutory Duty of Candour, and building staff capability in quality and risk practices. You’ll work closely with consumers, governance committees, and executive leaders to ensure safe, person-centred care every day.

What You'll Be Doing

• Leading accreditation and compliance efforts across multiple care settings
• Embedding the Victorian Clinical Governance Framework into everyday practice
• Driving quality improvement initiatives using data, audits, and consumer feedback
• Leading risk identification, mitigation, and reporting (including RCA and Duty of Candour)
• Supporting a just culture, clinical education, and capability development
• Contributing to cyber-security and psychosocial risk strategies as part of broader governance
• Partnering with consumers to co-design better health experiences

What You’ll Bring

• AHPRA registration in a health-related field
• Demonstrated experience in quality and risk management in healthcare
• Strong working knowledge of NSQHS, Aged Care, NDIS, and community care standards
• Leadership skills in clinical governance, data analysis, and compliance reporting
• Experience partnering with consumers and supporting staff education
• Familiarity with RiskMan or similar risk/incident systems (highly regarded)

Why Join Us?

Beechworth Health Service is nestled in the heart of Victoria’s stunning High Country. We are a close-knit and progressive organisation, committed to excellence in care, a connected community, and supporting an empowered, capable workforce.

We pride ourselves on being an inclusive and safe workplace for all. We warmly encourage applications from Aboriginal and Torres Strait Islander people, members of the LGBTQI+ community, people with disabilities, and those from diverse cultural backgrounds.

BHS is committed to its child safety and wellbeing obligations as defined under the Commission for Children and Young peoples’ standards (2021) and associated legislation (Child Wellbeing and Safety act 2005). BHS will affirm and uphold the Commission’s Child Safe Standards, and will promote a zero tolerance for child abuse.

BHS is committed to meeting its obligations under the Aged Care Quality and Safety Commission and NDIS Commission to support the workforce to provide the care and services that upholds the relevant codes of conduct.

To learn more about the role please see attached Role Description.

Benefits Include:

• A leadership role with real impact
• Salary packaging and attractive enterprise agreement conditions
• Flexible working arrangements
• Ongoing professional development
• A welcoming, supportive team culture
• Lifestyle benefits of living in a beautiful regional town

Apply by: 12th May 2025. Job Vacancy may close earlier if a suitable applicant is found early.

Contact: Liz Ibrom, Director of Clinical Services – 03 5728 0200