Billing ManagerHybrid

About Us

Aurora Energy’s vision focuses on Tasmanians choosing us for their energy future. We have a passion for making a difference to the Tasmanian community and we are committed to a renewable energy future for our state. As your 100% Tasmanian energy retailer, Aurora Energy is focused on delivering a customer experience that exceeds expectations and we are proud to support our local communities. As our business continues to evolve, Aurora Energy’s focus is on developing capability while leveraging technology and innovation to deliver our strategic objectives.

About the Role

As Billing Manager, you will be responsible to deliver robust and reliable end-to-end billing management for Aurora Energy and its customers. You will be responsible for managing efficient and reliable billing operations and ensure the delivery of accurate and timely billing to enhance the customer experience and reduce revenue risk across all of Aurora Energy's products and services.

About You

You will be a strong people leader with a focus on customer experience and continuous improvement. You’ll have demonstrated business and financial acumen to manage resources and KPI success. You’ll have excellent communication and interpersonal skills, and experience dealing with a diverse range of internal and external stakeholders. You will have the ability to analyse and track progress, draw insights from data and seek feedback to generate efficiencies and new ways of working.

You’ll have operational experience of billing systems and processes. An understanding of the energy industry is desired.  

What’s on Offer

With a focus on innovation and delivering better customer outcomes, there has never been a better time to work in the Tasmanian energy sector with Aurora Energy. Be a part of Tasmanians’ energy future and make a strong contribution to the ongoing success of our business.

We work hard to create a workplace that is welcoming and flexible, while balancing the needs of our people, the business and our customers.

Our ‘Better Fit’ Program offers hybrid working after a training and/or probationary period. Our offices feature collaborative spaces, quiet pods, sit/stand desks, and meetings rooms of all sizes — all fully integrated with the latest collaborative working technologies and amenities.

How to Apply

If you have what it takes, please click ‘I’m interested’ or 'apply', ensuring you attach a cover letter outlining how your skills and experience are aligned with this role, as well as an up-to-date resume. Applications without a cover letter will not be considered.

You will be required to satisfy a National Criminal History Police Check. 

Applications close 9am Monday, 28 April 2025.