Field Service Technician

About Us:

We’re Atomic Coffee Roasters, a specialty roaster who have been at the forefront of the coffee industry since 1992. Using fair-trade, specialty-grade coffee, we source, roast, and blend our beans to achieve a complex and challenging taste profile. We are dedicated to creating unique and high-quality coffee experiences for our customers. We’re a leader in the NZ Specialty Coffee industry, with a tight knit team of passionate and knowledgeable hospitality professionals.

Why join us as our Field Service Technician?

• You’ll take on a diverse opportunity where your able to not only enhance your coffee tech skills but also collaborate closely with our sales, training teams and baristas, supporting in these spaces as you are out and about visiting our customers. 
• You’ll get comprehensive training from our Atomic team to learn all you need to know about our equipment, service, and coffee.
• There’s lots for you to be involved in as events are a big part of what we do, you’ll have the opportunity to represent Atomic, networking and engaging with experts within the coffee field.
• You’ll join a brand who celebrate knowledge sharing and upskilling, you’ll be continuously enhancing your technical knowhow and having fun while you do.

Joining our business means immersing yourself in the world of coffee with exciting learning opportunities across our Australia and New Zealand UCC network. We’re committed to your growth through career development, wellbeing, and "recharge leave". All tools of trade are provided, including a company vehicle, equipment, and training. Plus, enjoy free coffee and gain valuable exposure to the entire coffee journey, from bean to cup, seeing the big picture of the industry.

About you: 

You’ll be a coffee person and a natural problem solver with technical aptitude. You’ll be a strong communicator as you collaborate with our sales and training teams to ensure our customers receive the best service offering. You’ll be someone who thrives on accuracy and detail and understands timeliness when it comes to completion. Your EAS license is a must, and your can-do attitude is equally as valuable.

This is a full-time Monday to Friday, opportunity based in Kingsland, Auckland. Like any service technician role, occasional work will fall outside of standard working hours so some flexibility will be required for on-call support.