Manager Home and Living | Townsville

Manager Home and Living | Townsville

Lead. Inspire. Empower.

At Aruma, leadership isn’t just about managing teams—it’s about empowering people to thrive. As a Manager in Home & Living, you’ll take charge of our passionate team, guiding them to deliver exceptional, person-centered support for people with disabilities. This is your opportunity to lead with purpose and drive meaningful change.

About the Role:

As a strong and visionary leader, you’ll oversee our Home & Living services in Townsville, ensuring your team is engaged, high-performing, and aligned with Aruma’s mission. Your strategic management skills and authentic leadership style will be key in creating a supportive environment for both staff and customers.

About You:

• You bring at least 5 years of experience in a middle management role, with a proven ability to lead and inspire teams, ideally in the disability services sector.
• You have relevant tertiary qualifications, such as a Diploma in Individual Support, Cert IV in Individual Support/Business Management, or equivalent.
• You have a strong passion for human rights, outstanding customer service, and creating lasting positive change through leadership.
• You thrive on mentoring, coaching, and developing high-performing teams, helping individuals reach their full potential.
• Your communication skills are exceptional, allowing you to be an influential voice and inspire others.
• You lead with empathy, compassion, and a deep understanding of diverse perspectives.
• You excel in team collaboration and have a natural ability to bring out the best in people.
• We encourage applications from candidates with a disability. Your experiences will enhance our advocacy and support a more inclusive world.

Key Responsibilities:

• Team Leadership: Inspire and manage a dedicated team to deliver high-quality disability services, focused on customer service excellence and continuous team growth.
• Develop and Mentor: Provide ongoing coaching, mentoring, and development opportunities for your team, fostering a positive, high-performing, and motivated work environment.
• Operational Excellence: Take ownership of key management responsibilities, including budgets, rosters, and team performance against strategic priorities, ensuring alignment with organisational goals.
• Human Rights & Person-Centred Care: Champion human rights-based, person-centred practices in your team’s approach, ensuring the highest level of support for individuals with disabilities.
• Leadership in Action: Navigate and lead multiple systems, ensuring effective coordination and communication to support the team’s success and operational targets.

Why Work with Aruma?

• Salary Packaging: Take advantage of tax-free living expenses up to $15,900 and an additional $2,650 for meals and entertainment each year.
• Fitness Passport: Subsidised gym membership to help you stay active and healthy.
• Employee Assistance Program: Access to free, confidential support services including legal, financial, and lifestyle assistance.
• Discounted Health Insurance: Exclusive health and wellness discounts through Bupa.
• Recognition & Rewards: Celebrate your hard work and achievements through our BRAVE Reviews and annual BRAVE Awards night.
• Job Satisfaction: Experience the fulfilment that comes from empowering your team and making a real difference in the lives of the people we support, all within a values-driven organisation.

About Us:

At Aruma, we’re committed to building an inclusive and diverse workforce. Our mission is to champion human rights and create a world where every individual is treated with dignity and respect. We believe in empowering our team to be BRAVE (bold, respectful, authentic, and excellent)—values that we live by every day.

People love working at Aruma because they know they’re making a direct impact in people’s lives. Join us to help shape the future of disability support and make a difference as a leader in the industry.

Ready to make a change? Apply Now!

Please contact talent@aruma.com.au if you require further information.

Only applicants with the right to work in Australia will be considered. Shortlisted applications will be required to undergo pre-employment probity checks i.e. Police Check and NDIS Worker Screening. We will be actively shortlisting during the advertising period and reserve the right to close this advert prior to the advertised closing date.

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