Client Services Administration Officer - Primary Health Care Services

• Ongoing Part Time position - 0.4 FTE

ROLE OVERVIEW

The Client Services Administration Officer is responsible for the provision of administrative and customer service support to Primary Health Care Services across Alpine Health, and to contribute to the effective and efficient operation of services through active participation as a member of the Primary Health Care and broader administration teams.

PRINCIPAL RESPONSIBILITIES

The Client Services Administration Officer maintains the following primary responsibilities:

• Provide comprehensive administration services and support for the effective operation and delivery of primary health care services with a commitment to continuous improvement and delivery of quality, customer focused service.
• Forms and manages relationships across the organisation, working with multi-disciplinary teams to establish workforce and individual capacity that fosters high level performance, standards compliance and continuous improvement.
• Employs professional, appropriate communication styles in a range of contexts. Uses a range of techniques to elicit and provide information when working with people and ensures a high regard when working with colleagues.
• Manages self to maintain effectiveness, inclusive of a commitment to continual professional learning and growth.
• As required and directed, provides administrative support to other services within the organisation

OUR REGION

Alpine Health comprises three multi-purpose health services across the stunning Alpine Region of Northeast Victoria. We are in the heart of Alpine country and boasts skiing, scenic walking/hiking trails in our local area, including the majestic Mt. Hotham and Falls Creek. We are close to world class Gourmet Food and Wine Region, including King Valley, Rutherglen, Glenrowan and Milawa Gourmet regions. We are only 40-60 minutes form the regional centres of Wangaratta and Albury Wodonga.

The successful applicant will benefit from:

• Competitive remuneration, novated leasing and full salary packaging benefits available. If you have relocated permanently, you may also be able to substantially increase your take-home pay by salary packaging some or all of your relocation costs.
• 5 weeks annual leave.
• Option to be able to swap any existing public holiday to another religious holiday or day of significance of your choice.
• Employee Assistant Programs (EAP)
• Support for our diverse workforce

APPLYING FOR THE ROLE

• All applications are to be submitted via Jobs | Alpine Health
• Enquiries can be made via hr@alpinehealth.org.au
• Please submit your application including a resume and cover letter addressing the Key Selection Criteria in the Position Description
• Applications are assessed upon receipt & close Wednesday, 30th April 2025