Quality Officer

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.

• Part Time (48 hrs per f/n), Fixed Term to 31st October 2025
• Grade 3 Medical Scientist
• Alfred Hospital, Quality Department

About the Organisation

Alfred Health and Monash Health have established a partnership to deliver a Shared Pathology Service (SPS). This partnership is aligned with the Victorian Government’s wider Pathology system reform to create new public pathology networks. We are working in partnership to ensure we meet future demands and continue to provide high quality pathology services for our patients and the community across both health services.

Pathology services are provided from two main laboratories (The Alfred in Prahran and Monash Medical Centre in Clayton), and six branch laboratories (Casey Hospital, Dandenong Hospital, Moorabbin Hospital, Sandringham Hospital, Wonthaggi Hospital and Victorian Heart Hospital). In addition, there are 21 collection centres and rooms spread across South East Melbourne and South Gippsland, with the furthest one located in Yarram. The SPS is currently planning to expand services to Western Health by late 2025. In addition, following the recommendation to form local health service networks by the Department of Health, Alfred Health will be merging with Peninsula Health, Bass Coast Health, Gippsland Southern Health and Kooweerup Regional Health Services, effective from 1 January 2026.

The Role

The Quality Officer will work closely with the Quality Manager at Alfred Pathology Service (APS) and the Transition Operations Manager (Western Health) at coordinating, implementing and evaluating all aspects of the SPS Quality Management System, quality improvement, quality assurance and accreditation related activities. The incumbent will support the Quality Manager at ensuring that Western Health laboratories, point-of-care (POC) sites and collection centres comply with ISO 15189 and all other accreditation requirements, including but not limited to, National Association of Testing Authorities (NATA), National Pathology Accreditation Advisory Council (NPAAC), National Safety and Quality Health Standards (NSQHS) standards, Royal College of Pathologists of Australasia (RCPA), and Therapeutic Goods Administration (TGA) guidelines, as well as legislative and organisational quality frameworks.

Key Skills and Qualifications:

• Bachelor’s degree in science, Applied Science (Medical Laboratory Scientist) or recognised equivalent.
• At least 5 years of pathology laboratory scientist experience and/ or extensive experience in a quality role within human pathology.
• Extensive experience using quality management software e.g., IQM (formerly Q-Pulse), FastTrack, RiskMan or similar software.
• An understanding of ISO 15189, NATA and NPAAC guidelines
• Strong organisational and communication skills.
• Excellent attention to detail and ability to function well in a team environment

Desirable requirement:

• Post-graduate training or qualifications in quality management.
• Previous experience at setting up new human pathology laboratories.

Staff Benefits:

• 5 weeks of annual leave (pro rata) per year
• Salary packaging is available via Maxxia to maximise take-home salary
• Access to health and well-being incentives such as the Fitness Passport

All enquiries to Jodie Wright, A/Director of Laboratory Operations on 61 03 90762689

Applications close at 11 pm Sunday, 6 April 2025

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption. 

Website: www.alfredhealth.org.au