Retail Manager

Waymark Hotels are seeking a dedicated and motivated Bottleshop Retail Manager to lead our bottleshops in the heart of regional Queensland. If you’re ready to take charge of a dynamic and fast-paced environment, this could be the perfect role for you.

Located in the heart of Weipa in Queensland’s Cape York Peninsula, our secluded waterfront location is surrounded by natural beauty and offers travellers, diners and adventure seekers a unique dining and accommodation experience.

If you’re ready to lead a team, enhance customer experiences, and drive sales in a fast-paced environment, this is the role for you!

About the Role:

As the Retail Manager, you’ll be responsible for the day-to-day operations of both our Drive Thru and Detached location. You’ll lead by example, ensuring exceptional customer service, managing inventory, and driving sales to achieve business goals.

What you will do:

• Lead and mentor a team of retail attendants, fostering a positive work environment.
• Manage daily operations, including inventory control, merchandising, and staff scheduling.
• Ensure compliance with all liquor licensing regulations.
• Drive sales and profitability through excellent customer service and strategic planning.
• Monitor and analyze sales performance, implementing improvements where needed.
• Handle customer inquiries and resolve any issues promptly and professionally.

What you'll bring to the role:

• Proven experience in retail management, in the liquor or hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and organizational abilities.
• Knowledge of liquor products and Responsible Service of Alcohol (RSA) certification.
• Ability to work flexible hours, including evenings and weekends.
• Strong problem-solving skills and a customer-first mindset.

What We Offer:

• Competitive salary on offer.
• On duty meals and staff discounts and accommodation offered.
• Opportunities for career advancement and professional development.
• A supportive and dynamic work environment.

If you’re looking to take the next step in your retail management career and thrive in a regional setting, we’d love to hear from you!