Retail Manager

Waymark Hotels are seeking a dedicated and motivated high performing Retail Manager to lead our bottleshops in the heart of regional Queensland. If you’re ready to take charge of a dynamic and fast-paced environment, this could be the perfect role for you.

About Us:

Located in the heart of Weipa on the stunning Cape York Peninsula, Albatross Bay Resort is a premier destination for locals and travelers seeking a blend of comfort and adventure. With our exceptional service, vibrant community atmosphere, and commitment to creating unforgettable experiences, we pride ourselves on fostering a culture of passion, innovation, and teamwork.

If you’re ready to lead a team, enhance customer experiences, and drive sales in a fast-paced environment, this is the role for you!

The Role:

As the Retail Manager, you’ll be responsible for the day-to-day operations of both our Drive Thru and Detached Bottleshop location. You’ll lead by example, ensuring exceptional customer service, managing inventory, and driving sales to achieve business goals.

What you will do:

• Lead and mentor a team of retail attendants, fostering a positive work environment.
• Manage daily operations, including inventory control, merchandising, and staff scheduling.
• Ensure compliance with all liquor licensing regulations.
• Drive sales and profitability through excellent customer service and strategic planning.
• Monitor and analyze sales performance, implementing improvements where needed.
• Handle customer inquiries and resolve any issues promptly and professionally.

What you'll bring to the role:

• Minimum of 2 years management experience in a retail or bottleshop environment.
• Proven experience in the liquor, FMCG or hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and organizational abilities.
• Knowledge of liquor products and Responsible Service of Alcohol (RSA) certification.
• Ability to work flexible hours, including evenings and weekends.
• Strong problem-solving skills and a customer-first mindset.

 Why You’ll Love Working with Us:

·      Growth Opportunities: We believe in investing in our people. You’ll have ongoing training and development designed to help you grow into a top hospitality leader.

·      Close-Knit Culture: At Albatross Bay Resort, we’re more than just colleagues—we’re a family. We work hard, support each other, and take pride in our unique community.

·      Beautiful Location: Enjoy the perks of living and working in Weipa, with its stunning waterfront views and access to outdoor adventures.

·      Recognition and Rewards: We celebrate our team’s achievements with regular recognition, incentives, and opportunities for advancement.

·      Onsite Accommodation: Take advantage of onsite accommodation, offering convenience and comfort right where you work.

 Join Our Team:

If you’re looking to take the next step in your retail management career and thrive in a regional setting, we’d love to hear from you! Join our team at this vibrant resort in Weipa.

At Albatross Bay Resort, we’re proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.