Customer Service and Despatch Officer

The role

We currently have an opportunity for an experienced Customer Service person to join our welcoming, close-knit team in Ottoway, SA

This full-time permanent opportunity is a fast-paced role that needs someone who has the ability to multitask, adapt to changing priorities and plays a vital role within our business to ensure the expectations of our customers are met through the effective distribution and transportation of our concrete products.

Your primary responsibility will be to oversee the daily scheduling of work to meet both the needs of the customer and the business. Reporting to the State Sales Manager, you will be working as part of a friendly team who will help you learn about our products and systems.

Responsibilities

• Despatch duties with a Business and Customer service focus
• Scheduling current and future orders
• Liasing with the Sales, Customer Service and yard teams and customers on a daily basis
• Maximising daily deliveries and truck utilisation
• Ensure health, safety and environment standards are maintained

What you will need to succeed

• Proven experience in a transport or operational manufacturing or similar environment
• Commitment to health, safety and environment policies and procedures
• Exceptional time management, along with effective written and verbal communication skills
• Demonstrated ability to identify and resolve problems quickly
• SAP experience is desirable
• Building materials or similar industry experience 

Our business

Adbri Masonry is Australia’s leading concrete products manufacturer supplying quality concrete bricks, blocks, pavers, retaining walls, erosion control products and architectural masonry solutions.

Adbri Masonry is a fully owned entity of Adbri Limited; a construction materials and industrial minerals manufacturing company that has been building a better Australia since 1882. Adbri's portfolio of respected brands employs over 1500 people nationally and provides cement, lime, concrete, aggregates, masonry products and industrial minerals.

A safe and supportive environment

Adbri Masonry puts safety first and recognises that diversity in our workforce drives innovation and encourages creativity.

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