Systems Support Administrator

About ACOR

ACOR is a national, employee-owned engineering consulting firm, offering a full range of specialist engineering services across multiple sectors. We have a proven track record for the successful delivery of large-scale multi-discipline projects, as well as smaller niche assignments. Our client’s needs are at the core of everything we do – their success is our success.

We are proud of our workplace culture, and we reward and recognise our people who best represent our company values of excellence, passion, caring, integrity, collaboration and courage.

This role will be working within a small internal team servicing a national business based in our Fremantle office. We are looking for a Systems Support Administrator with excellent customer service skills and the ability to work autonomously to join our team in a varied and dynamic role.

This role will be diverse and include opportunities for skill development. Typical duties will include but are not limited to:

• Maintaining strong ICT Support standards
• Administration of server/network infrastructure and backup management
• Facilitating a Cloud-1st approach to data residence, service provision and security
• Consulting on Azure data architecture, security, migration and availability
• Upskilling existing staff in Azure Data practises to improve capability
• National ICT Support escalation point and local support of central west Staff

Skills & Experience - Required:

• Excellent communication (written and verbal) and interpersonal skills
• Ability to work autonomously while maintaining service standards
• Strong and proactive work ethic, punctual and reliable
• Demonstrated initiative, problem solving and time management skills

Skills & Experience - Preferred:

• Excellent knowledge of applications including Exchange Online, Active Directory, EntraID and Microsoft 365
• Strong PowerShell skills
• Significant experience Azure infrastructure (design/deploy/support)
• Autodesk knowledge
• Previous experience using IT Support RMM and ticketing platforms
• Exposure to Cyber technologies and strategy
• Hardware troubleshooting – Dell/HP/Fortinet

Benefits of ACOR:

• Attractive remuneration package, commensurate with experience
• Employee Assistance Program
• Discounts on everyday products and services
• Regular social and fundraising events
• Ongoing learning & development
• 100% employee owned company

Please include a cover letter and resume with your application.

ACOR is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. Applicants must have full working rights in Australia and already be residing in the country to be considered for any role.