The primary function of the Telephone Sales Consultant role is to successfully execute the sales programs targeting the Collision business in our Automotive Repair Segment. The role acts as our nurturing function aimed to help grow the small established customers, enhance the relationship, and accelerate sales growth. This role reports to and supports the Team Leader for Bodyshop.
ACM PARTS
ACM Parts is Australia’s largest provider of alternative and specialty parts to the automotive repair industry. We are reimagining the way vehicles can be repaired by providing a choice of options that suit customers’ needs. We offer a comprehensive range of Reclaimed, Genuine, and Aftermarket parts. ACM Parts is reinventing the quality and service standards of the repair industry. It’s our mission to re-define repair.
The Opportunity
We have a unique opportunity for a passionate Parts Interpreter (Sales) to join our team in Hemmant!
Role responsibilities
- Conducting telephone sales calls in line with daily volume expectations
- Conducting account management functions utilising email and other relevant systems
- Delivery of daily call activity, conversion rates and sales metrics
- Liaising with key stakeholders to support the growth of sales as required
- Advocate for your customer through Sales Management
- Liaise with operational staff as required to support the sales process
- Utilising promotional campaigns to drive growth in your customer group
- Providing input and feedback from your gained customer knowledge
- Supporting the National Sales Manager where required
Does this sound like you?
- Previous experience in telephone sales or customer service
- Knowledge of and experience with CRM systems
- Automotive Parts/Panel knowledge – ability to interpret parts preferable
- Excellent written and verbal communication skills
- Experience in building business relationships over the phone
- High computer proficiency
- Personable and patient
- High Attention to Detail
Benefits
- Reward & recognition
- Career development and training
- Referral bonus for recommending a friend to work with us
- Discounts on parts and tools
- Uniforms
- 24/7 professional counselling for Team members and their immediate families
We know that sometimes people need non-standard work hours, and would be happy to discuss the options available in this role, or similar roles across our business.
We champion our Team, because it’s our people that set us apart and drive our business' success. We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling careers.
AMA Group is an equal opportunity employer. We are dedicated to finding the best fit for every role. All qualified applications will be considered regardless of gender identity or expression, age, religion, national origin, disability, or sexual orientation.
No matter who you are, if you have the drive and talent to progress, when you’re part of our Team, you’re going places - APPLY NOW.
- Published on 05 Aug 2024, 1:47 AM