IT Support Specialist

Title: IT Support Specialist

Location: Richmond, VA

Duration: 6+ Months contract

100% Onsite

Qualifications:

• 2-4 years of experience Manager would prefer to see more years of experience over a degree.
• Likely to extend Experienced desktop support Window-based support Supporting users, desktop applications, desktop peripherals, printer maintenance, desktop maintenance.
• Windows server experience Basic application troubleshooting required MS Operating System, MS Office 365, and MS Servers experience required Demanding role- someone with experience who can jump in and hit the ground running Site- 160-180 users.
• 24/7 lab but role is 9-5. Users are not highly computer literate.
• Needing someone who can assist with general computer knowledge.
• Someone who has critical thinking abilities in this type of environment.
• Ticketing system- ServiceNow preferred. Must at least be familiar with any ticketing system. Could handle 8-10 tickets per day. 40 lb lifting requirements (printers, laptops, scanners, etc) Role is in Tox lab SCCM experience- not a required skillset but would be a good bonus.
• Mostly hardware support.
• Application support (office products or homegrown apps trained internally).
• Manufacturing or medical device background- would be nice to have but is not required

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines.

Working together, Abbott and Talent Solutions partner to deliver top talent for contingent roles at Abbott, building better and healthier lives. Abbott believes all employees are essential to creating life-changing breakthroughs, performing key duties to create life-changing breakthroughs.