Complaint Investigations Tech

Below is a sample job description for the contract job opportunity at Abbott:

OVERVIEW

• Implement and maintain the effectiveness of the quality system. 
• Perform routine testing (physical, chemical, or functional) on products returned from the field due to a customer complaint, using a variety of lab equipment. 

KEY ACCOUNTABILITIES

• Summarize and record all test data and maintain proper documentation of all lab work. 
• Process customer returns promptly in accordance with ISO and FDA QS Reg. 
• Support company goal for timeliness of complaint investigations and closures.

QUALIFICATIONS

• Experience in the Medical Device / Biotech Industry is preferred. 
• Knowledge of Electronic Troubleshooting is preferred. 
• A fast learner and ability to follow written work instructions of Standard Operating Procedures is preferred. 
• Good documentation skills are a must. 
• Great fit for workers with Manufacturing, Inspection, and Assembly experience. 
• Minimum education required is H.S. Diploma or equivalent (such as GED). 

Associated Job Titles: Complaint Coordinator, Complaint Handling Auditor, Complaint Lab Receiving Clerk, Complaints Coordinator in Post-Market

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines.

Working together, Abbott and Talent Solutions partner to deliver top talent for contingent roles at Abbott, building better and healthier lives. Abbott believes all employees are essential to performing the key duties that create life-changing breakthroughs.