Business Analyst

About AARNet 

Australia’s Academic and Research Network (AARNet) was established in 1989 and is widely regarded as the founder of the Internet in Australia and renowned as the architect, builder and operator of world-class network infrastructure for research and education.   

We are Australia’s National Research and Education Network (NREN). We connect over one million users—researchers, faculty, staff and students—at institutions across Australia, supporting education and research across a diverse range disciplines including high energy physics, climate science, genomics, radio astronomy and the arts.  

Nationally, AARNet interconnects Australian universities, the CSIRO, and other organisations who have a research and education mission, or with whom the education and research sector interacts. These include hospitals, vocational training providers, schools and museums. Internationally, AARNet interconnects the Australian Research and Education (R & E) community to the world – and continuously develops new capabilities and partnerships to facilitate seamless data access and transfer.   

We are an organisation of innovators, doers, and courageous thinkers. We are not constrained by traditional products and solutions and we constantly strive to build the solutions that our customers will need tomorrow – today. If you have the imagination, foresight and drive to build the future why not come and join us? 

The Role 

At the start of this role, the Business Analyst will play a crucial role in helping AARNet’s Cybersecurity service implement and launch the new Managed Detection and Response product to the sector. The Business Analyst will enable high quality business and technical requirements to help the team deliver an integrated solution in an Agile environment.   

Responsibilities 

• Perform a key role that comes from an agile delivery methodology using Scrum by ensuring the team successfully delivers features by facilitating open and clear communications and continuous improvement 
• Document AS-IS and TO-BE processes including data mappings for an integrated solution 
• Document Business Requirements for an integrated solution including Reports and Dashboards 
• Prepare process flows and actor swim lanes 
• Assist with creation and preparation of Test Plans  
• Assist with preparation of customer onboarding documentation, including guides and processes   
• Work as part of a distributed Agile team to deliver high quality business analytics solutions for our key stakeholders  
• Works with the Product Manager, Project Manager and internal development teams to define the goals of releases and iterations via the use of agile inceptions to ensure releases are well planned, structured and estimated using agile techniques 
• Participate in the creation of low and high-fidelity prototypes  
• Work with the Product Manager and epic owners to develop use cases, as required  
• Be responsible for providing multi-disciplinary teams with user stories and coaching to define the business-driven acceptance criteria and test cases.  
• Proactively support the uplift of Agile practices and foster a culture of continual service improvement  
• Consult with and advise the Product Manager when defining product release content and timelines, applying product development principles, innovative thinking and a focus around the customer or user experience  
• Participate in and facilitate relevant Agile ceremonies and rituals: Backlog Refinement, Daily Stand-up, Release / Sprint Planning, Showcases / Sprint Review, Retrospective  
• Provide ongoing education and support to the Product Manager, and other key stakeholders, to the Agile delivery process 

Expertise, experience & qualifications 

• Extensive experience developing and implementing customer facing integrated solutions  
• 3+ years of experience working in Agile development environments as a Business Analyst 
• Experience in gathering functional and non-functional requirements, writing user stories, mapping out processes and creating wireframes using a variety of tools 
• Experience in Cybersecurity related services 
• Demonstrated success delivering projects using Jira 
• Experience in roles facilitating Agile delivery processes 
• Certification in one or more Business Analysis methodologies, and experience in Agile delivery methodologies 
• Experience interacting and planning activities with other internal teams who use waterfall based methods. 

Important skills 

• Strong skills in facilitating workshops with stakeholders of different levels of seniority or backgrounds 
• Promotes collaboration between diverse groups inside and outside the development team by removing roadblocks and utilising efficient communication 
• Takes initiative to find solutions and own the resolution of issues 
• Able to thrive in small start-up like organisation that offers lots of autonomy and is not constrained by tightly defined and structured processes 
• Excellent written and verbal communication skills  
• Ability to work collaboratively – a one team mentality 

Conditions of employment 

AARNet is committed to diversity and providing equal opportunity to all. We’re a great place to work if you want to make a difference.   

AARNet provides competitive remuneration and a host of other benefits in line with our HR policies which include: 

• 17% superannuation; 
• Flexible work options; 
• Options to purchase additional Annual Leave; 
• 2 days paid Women’s Wellness Leave per month; 
• 24 weeks paid Parental Leave – Primary Carer; 
• Welcome back to AARNet superannuation payment – on unpaid Parental Leave for Primary Carer; 
• 4 weeks paid Birth Trauma Leave; 
• 24 weeks paid - Adoption Leave; 
• 16 weeks paid Parental Leave – Secondary Carer; 
• 5 days paid – First Nations Cultural Leave; 
• 2 days paid Family Wedding Leave; 
• 24 weeks paid – Foster Carer Leave; 
• 5 days paid – Fertility Leave; 
• 8 weeks paid – Gender Affirmation Leave; 
• Strong Equal Opportunity focus;  
• Sector leader in Social Responsibility and Ethics; and 
• A culture and company structure that allows your career to grow with access to leading edge technologies