Project Manager

About AARNet

Australia’s Academic and Research Network (AARNet) was established in 1989 and is widely regarded as the founder of the Internet in Australia and renowned as the architect, builder and operator of world-class network infrastructure for research and education. 

We are Australia’s National Research and Education Network (NREN). We connect over one million users—researchers, faculty, staff and students—at institutions across Australia, supporting education and research across a diverse range disciplines including high energy physics, climate science, genomics, radio astronomy and the arts.

Nationally, AARNet interconnects Australian universities, the CSIRO, and other organisations who have a research and education mission, or with whom the education and research sector interacts. These include hospitals, vocational training providers, schools and museums. Internationally, AARNet interconnects the Australian Research and Education (R & E) community to the world – and continuously develops new capabilities and partnerships to facilitate seamless data access and transfer. 

AARNet also offers a suite of supporting applications to our customers. These include network and collaboration services such as CloudStor and Zoom, that enable innovation in the delivery of research and education.

We are an organisation of innovators, doers, and courageous thinkers. We are not constrained by traditional products and solutions and we constantly strive to build the solutions that our customers will need tomorrow – today. If you have the imagination, foresight and drive to build the future why not come and join us?

The Role

The Project Manager will be responsible for the management of a large-scale, complex, multi-stakeholder project for the next version and deployment of AARNet’s Network. The Project Manager role will provide key oversight and input on a number of Network related applications and infrastructure based projects. The individual in this role will be responsible for managing project budgets, sprint planning & scheduling, resource allocation, project execution, risk and issues management, customer and management reporting, presentations, and key stakeholder management.

The successful candidate will work with various team members to plan, execute project related activities, report to stakeholders, and ensure AARNet management has a “single-point of truth” on the status and health of the programme of work. Further, the role will assist in the development and consistent use of AARNet’s project management frameworks and engagement models.

 Responsibilities

·      Stakeholder management with the ability to guide teams and take people along the journey

·      Scheduling, resourcing, budget management, risk and issues management

·      End-to-end project delivery experience, from project initiation through to post implementation

·      Timely project delivery within assigned budget allocations

·      Create and assign work packages ensuring project team morale is kept high through this process

·      Remove day-to-day project level roadblocks and impediments, providing team guidance and support

·      Liaise with OSS team members to capture key project timelines and updates for broader project reporting

·      Ensure change management processes are in place

·      Review and ensure quality standards of technical project templates, management reporting, and presentations

·      Promote quality assurance throughout project lifecycle

·      Maintenance of project related artifacts and documentation

·      Guide and carry out business analysis activities, capture requirements and document key aspects of the program of work where required.

·      Coordination, follow-up and support on project related activities, promoting and ensuring project methodology, processes and procedures achieve quality standards

Expertise, experience & qualifications

• Have worked for a large telco or have a fundamental understanding on how telco’s work with provisioning and supporting services
• 2+ years of experience with the fundamental concepts and requirements of the following: Operational Support System (OSS), Orchestration tooling, Network Automation, Business Support Systems (BSS)
• 2+ years in project managing large deployments of telecommunications carrier infrastructure projects both domestically and internationally interacting with stakeholders across multiple teams
• Strong understanding on how telecommunications carrier’s provision and support services

·      Strong technical background in project delivery

·      Experience in Cyber security related services

·      Experience working within an Agile, Waterfall and PMO environments

·      Running the end-to-end project management lifecycle for the program of work

·      Experience developing and completing new technical templates and quality assurance

·      Strong communication skills

·      Proven change management and training experience

·      Reporting around budget management, project scheduling, resourcing, risks and issues management

·      Strong stakeholder management, facilitation and presentation skills

·      Experience setting up and maintaining Wiki Confluence, SharePoint and Jira

·      Ability to work both as a team member and autonomously within an environment of conflicting priorities

·      Ability to understand risks and challenges with a proven history of successful risk mitigation; Previous Business Analysis/ Solutions Architect/ Technical Lead background (ideal)

·      IT and Project Management Certification(s)

·      May require Australia security clearance upon employment

 Important skills

 ·      Strong technical IT background

·      Strong verbal communication and written documentation skills

·      Ability to engage and lead teams in the change management journey

·      Strong engagement and stakeholder management skills including workshop facilitation

·      Change management and training experience

·      Worked within a project management environment

·      Ability to multitask against competing priorities, flag risks and issues and escalations

·      Strong understanding of project management methodologies, templates and frameworks