Company Background
Our client, the UK’s premier international airline, engaged with HireGenics to deliver on the sourcing and curation of candidates by using LiveHire’s innovative direct sourcing technology. HireGenics and LiveHire leveraged their client’s brand to attract and engage talent, delivering a consistent candidate experience and achieving rapid, volume hiring outcomes.
Key results
16,000+ Candidates in 10 distinct talent pools
98% Submission-to-interview ratio
9 mins Median Candidate Response Time via SMS
47% Candidate Response Rate
Challenge
• Rapidly hire hundreds of candidates into call center roles without compromising candidate quality
•Reduce reliance on fragmented, reactive hiring process from existing suppliers that led to an inconsistent candidate experience
• Improve ability to deliver predictive sourcing, talent pooling and dynamic reporting capabilities.
"It’s been great to work with such a focused, flexible team who deliver on the requirements and adapt swiftly without compromising on quality."
People Business Partner
Solution
HireGenics and LiveHire leveraged their client’s brand to attract and engage talent, delivering a consistent candidate experience and achieving rapid, volume hiring outcomes. LiveHire’s unique system design, centered on the unified candidate profile, enabled recruiters to communicate with speed, with 47% of candidates responding within 9 minutes through 2-way SMS functionality. This made the hiring process much more efficient, with 1 in 2 candidates accepting an invitation to an open vacancy and a 98% submission-to-interview ratio.